Refund policy
We want you to be satisfied with your purchase. Please read our return and refund policy carefully:
- All pre-order or pre-sale items are final sale and not eligible for any refund, cancellation, or exchange.
- Because pre-order products are made-to-order or reserved in advance, once your order is placed we immediately allocate inventory or begin production specifically for you. Therefore, no refunds, returns, or changes can be made under any circumstances.
- Please make sure to review all product details, estimated shipping dates, and compatibility information carefully before completing your purchase.
- If you have any issues with a pre-order item upon delivery (e.g., damaged or incorrect product), please contact us within 7 days of receipt and we will assist you in arranging a replacement if applicable.